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PRIVACY POLICY
Updated at July 24th, 2026
Synthwaver (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how
your personal information is collected, used, and disclosed by Synthwaver.
This Privacy Policy applies to our app, and its associated subdomains (collectively, our “Service”) alongside
our application, Synthwaver. By accessing or using our Service, you signify that you have read, understood,
and agree to our collection, storage, use, and disclosure of your personal information as described in this
Privacy Policy and our Terms of Service.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are
referenced, are strictly defined as:
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Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language
preference or login information.
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Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Synthwaver, that is
responsible for your information under this Privacy Policy.
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Country: where Synthwaver or the owners/founders of Synthwaver are based, in this case is United
States
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Customer: refers to the company, organization or person that signs up to use the Synthwaver Service to
manage the relationships with your consumers or service users.
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Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit Synthwaver and use the services.
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IP address: Every device connected to the Internet is assigned a number known as an Internet protocol
(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be
used to identify the location from which a device is connecting to the Internet.
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Personnel: refers to those individuals who are employed by Synthwaver or are under contract to
perform a service on behalf of one of the parties.
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Personal Data: any information that directly, indirectly, or in connection with other information —
including a personal identification number — allows for the identification or identifiability of a natural
person.
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Service: refers to the service provided by Synthwaver as described in the relative terms (if available)
and on this platform.
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Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and
others who provide our content or whose products or services we think may interest you.
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App/Application: Synthwaver app, refers to the SOFTWARE PRODUCT identified above.
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You: a person or entity that is registered with Synthwaver to use the Services.
This Privacy Policy was created with Termify.
Information automatically collected
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There is some information like your Internet Protocol (IP) address and/or browser and device characteristics
— is collected automatically when you visit our platform. This information may be used to connect your
computer to the Internet. Other information collected automatically could be a login, e-mail address,
password, computer and connection information such as browser plug-in types and versions and time zone
setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar
information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our
app that may include date and time; cookie number; parts of the site you viewed or searched for; and the
phone number you used to call our Customer Services. We may also use browser data such as cookies,
Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our app for
fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to
measure and collect session information including page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used
to browse away from the page. We may also collect technical information to help us identify your device for
fraud prevention and diagnostic purposes.
We automatically collect certain information when you visit, use or navigate the platform. This information
does not reveal your specific identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about who and when you use our
and other technical information. This information is primarily needed to maintain the security and operation of
our platform, and for our internal analytics and reporting purposes.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of
all or substantially all of the assets of Synthwaver or any of its Corporate Affiliates (as defined herein), or that
portion of Synthwaver or any of its Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or
similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For
purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Synthwaver, whether by ownership or otherwise.
Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision.
You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising
between the parties under or in connection with this Privacy Policy except for those individuals who may
have rights to make claims under Privacy Shield, or the Swiss-US framework.
The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of
the app. Your use of the app may also be subject to other local, state, national, or international laws.
By using Synthwaver or contacting us directly, you signify your acceptance of this Privacy Policy. If you do
not agree to this Privacy Policy, you should not engage with our app, or use our services. Continued use of
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the app, direct engagement with us, or following the posting of changes to this Privacy Policy that do not
significantly affect the use or disclosure of your personal information will mean that you accept those
changes.
Your Consent
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you
visit our site and how it's being used. By using our Synthwaver, registering an account, or making a
purchase, you hereby consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not
operated or controlled by Synthwaver. We are not responsible for the content, accuracy or opinions
expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or
completeness by us. Please remember that when you use a link to go from the Services to another website,
our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those
that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may
use their own cookies or other methods to collect information about you.
Cookies
Synthwaver uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece
of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the
performance and functionality of our app but are non-essential to their use. However, without these cookies,
certain functionality like videos may become unavailable or you would be required to enter your login details
every time you visit the app as we would not be able to remember that you had logged in previously. Most
web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be
able to access functionality on our app correctly or at all. We never place Personally Identifiable Information
in Cookies.
Blocking and disabling cookies and similar
technologies
Wherever you're located you may also set your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our app from functioning properly, and you may not be
able to fully utilize all of its features and services. You should also be aware that you may also lose some
saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different
browsers make different controls available to you. Disabling a cookie or category of cookie does not delete
the cookie from your browser, you will need to do this yourself from within your browser, you should visit your
browser's help menu for more information.
Kids' Privacy
We collect information from kids under the age of 13 just to better our services. If You are a parent or
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guardian and You are aware that Your child has provided Us with Personal Data without your permission,
please contact Us. If We become aware that We have collected Personal Data from anyone under the age of
13 without verification of parental consent, We take steps to remove that information from Our servers.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that
they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for
example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to
review them before they go into effect. Then, if you continue to use the Service, you will be bound by the
updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete
your account.
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and
other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Synthwaver shall not be responsible for any Third-Party Services, including
their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any
other aspect thereof. Synthwaver does not assume and shall not have any liability or responsibility to you or
any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use
them entirely at your own risk and subject to such third parties' terms and conditions.
Information about General Data Protection
Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA),
and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,
and how we maintain this data under protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by
companies and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU
residents. Our customers’ data is important irrespective of where they are located, which is why we have
implemented GDPR controls as our baseline standard for all our operations worldwide.
What is personal data?
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Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information
that could be used on its own, or in combination with other pieces of information, to identify a person.
Personal data extends beyond a person’s name or email address. Some examples include financial
information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual
orientation, and ethnicity.
The Data Protection Principles include requirements such as:
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Personal data collected must be processed in a fair, legal, and transparent way and should only be
used in a way that a person would reasonably expect.
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Personal data should only be collected to fulfil a specific purpose and it should only be used for that
purpose. Organizations must specify why they need the personal data when they collect it.
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Personal data should be held no longer than necessary to fulfil its purpose.
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People covered by the GDPR have the right to access their own personal data. They can also request a
copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals' personal data that
they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing
greater fines for breach. Beyond these facts it's simply the right thing to do. At Synthwaver we strongly
believe that your data privacy is very important and we already have solid security and privacy practices in
place that go beyond the requirements of this new regulation.
Individual Data Subject's Rights - Data Access,
Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. Synthwaver
processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation
and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in
accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability
to access, update, retrieve and remove personal data. We got you! We've been set up as self service from
the start and have always given you access to your data and your customers data. Our customer support
team is here for you to answer any questions you might have about working with the API.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we
collect and how we use it, the categories of sources from whom we collect Personal Information, and the
third parties with whom we share it, which we have explained above.
We are also required to communicate information about rights California residents have under California law.
You may exercise the following rights:
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Right to Know and Access. You may submit a verifiable request for information regarding the: (1)
categories of Personal Information we collect, use, or share; (2) purposes for which categories of
Personal Information are collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we have collected about you.
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Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
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Right to Delete. You may submit a verifiable request to close your account and we will delete Personal
Information about you that we have collected.
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Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
California Online Privacy Protection Act
(CalOPPA)
CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the
categories of sources from whom we collect Personal Information, and the third parties with whom we share
it, which we have explained above.
CalOPPA users have the following rights:
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Right to Know and Access. You may submit a verifiable request for information regarding the: (1)
categories of Personal Information we collect, use, or share; (2) purposes for which categories of
Personal Information are collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we have collected about you.
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Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
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Right to Delete. You may submit a verifiable request to close your account and we will delete Personal
Information about you that we have collected.
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Right to request that a business that sells a consumer's personal data, not sell the consumer's personal
data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Contact Us
Don't hesitate to contact us if you have any questions.
